Data Processing Addendum
Motor Carrier Safety and Insurance Services LLC
Effective Date: May 16, 2026
1. Purpose
This Data Processing Addendum is incorporated into the Terms of Service between Motor Carrier Safety and Insurance Services LLC and Customer. This DPA describes certain data processing terms related to Customer’s use of the Platform.
2. Roles
Customer is responsible for determining what data is uploaded, submitted, transmitted, imported, or processed through the Platform. Motor Carrier Safety and Insurance Services LLC may act as a service provider, processor, contractor, independent controller, business, or third-party recipient depending on the data, use case, applicable law, and processing activity. Nothing in this DPA prevents Motor Carrier Safety and Insurance Services LLC from using data as permitted by the Terms of Service, Privacy Policy, or applicable law.
3. Customer Responsibilities
Customer represents and warrants that Customer has authority to provide all Customer Data, has provided required notices, has obtained required consents, has all necessary legal bases, will not upload prohibited data, will not upload Social Security numbers unless authorized in writing, will comply with all applicable laws, will not use the Platform for unlawful discrimination, and will not use the Platform for unauthorized consumer, employment, credit, tenant, or regulated screening purposes.
4. Processing Activities
Motor Carrier Safety and Insurance Services LLC may process Customer Data to provide, secure, maintain, support, analyze, improve, develop, train, test, validate, and operate the Platform and related products and services, including reports, scores, AI outputs, alerts, benchmarks, aggregated data, anonymized data, de-identified data, derived data, inferred data, statistical data, affiliate support, legal compliance, enforcement, and dispute resolution.
5. Subprocessors and Service Providers
Customer authorizes Motor Carrier Safety and Insurance Services LLC to use subprocessors, vendors, contractors, affiliates, cloud providers, AI providers, analytics providers, security providers, payment processors, and other service providers. Motor Carrier Safety and Insurance Services LLC may change subprocessors without prior Customer approval unless otherwise agreed in writing.
6. Security Measures
Motor Carrier Safety and Insurance Services LLC will maintain commercially reasonable safeguards appropriate to the nature of the Platform. Such safeguards may include access controls, authentication, encryption where appropriate, monitoring, logging, backup procedures, vendor controls, and administrative safeguards.
7. Security Incidents
Motor Carrier Safety and Insurance Services LLC will evaluate suspected security incidents and provide legally required notices where applicable. Customer agrees that unsuccessful attacks, pings, scans, attempted logins, blocked intrusions, spam, malware attempts, and similar events do not necessarily constitute reportable security incidents.
8. Data Subject Requests
If Motor Carrier Safety and Insurance Services LLC receives a request relating to Customer Data, it may refer the requester to Customer or respond as required or permitted by law. Motor Carrier Safety and Insurance Services LLC may deny, limit, or refuse deletion, access, correction, or opt-out requests where permitted by law or necessary for business, legal, audit, security, backup, dispute, or contractual purposes.
9. Data Retention and Deletion
Motor Carrier Safety and Insurance Services LLC may retain Customer Data indefinitely as provided in the Terms of Service and Privacy Policy. Upon termination, Motor Carrier Safety and Insurance Services LLC may retain Customer Data, backups, logs, derived data, aggregated data, de-identified data, reports, outputs, and records as permitted by law and Company policy.
10. Aggregated and De-Identified Data
Motor Carrier Safety and Insurance Services LLC may generate and use aggregated, anonymized, de-identified, statistical, benchmark, derived, inferred, and modeled data for any lawful business purpose. Such data is owned by Motor Carrier Safety and Insurance Services LLC to the maximum extent permitted by law.
11. Conflict
If this DPA conflicts with the Terms of Service, the Terms of Service control unless this DPA expressly states otherwise.